What is Navidium Shipping Protection?Updated 5 months ago

YOKU is not liable for packages that are lost, damaged, or stolen during transit.

Although most orders arrive at their destination without issues, there are rare occasions when packages may be lost, damaged, or stolen in transit, which can understandably be frustrating. To help address these concerns, we offer Navidium Shipping Protection for all orders. This service provides affordable peace of mind by insuring your order against unexpected loss, damage, or theft during transit.

If your order encounters any of these issues, you are eligible for either a reshipment of the order or a refund for the items in the order (excluding shipping-related fees).