Why Am I Being Charged for Shipping if My Order Value Is Over $99USD?Updated 5 months ago

If your order value is USD $99 or greater before taxes and after any discounts are applied and you are still getting charged for standard shipping fees, ensure that your order meets the following criteria:

• Your order is shipping to the US, UK, EU, AU, NZ, or Canada (other international locations do not qualify for the free shipping)

• Your order value is USD $99 (or the equivalent of, if paying in other currencies) before taxes and after any discounts are applied

• Your order value is $99 (or the equivalent of, if paying in other currencies) not including digital gift cards.

If your order meets the above criteria and you are still being charged for shipping fees, please reach out to our support team at [email protected] for assistance.