Why Can't YOKU Ship to My Canadian Address?Updated 7 months ago

If you encounter a message indicating that YOKU cannot ship to your Canadian address during checkout, please try the following troubleshooting methods:

1. Clear Cache/History: Clear your browser’s cache and history, then attempt to process the order again.

2. Use an Alternate Browser/Device: Try placing the order using a different browser or device.

3. Contact Support: If the issue persists, email a screenshot of your cart contents to [email protected] with the subject line "Canadian Shipping Error Upon Checkout." We will review the issue and send an invoice to your email.