Why Can't YOKU Ship to My U.S. Address?Updated 7 months ago

If you encounter a message indicating that YOKU cannot ship to your U.S. address during checkout, try the following troubleshooting steps:

1. Clear Cache/History: Clear your browser’s cache and history, then attempt to process the order again.

2. Use an Alternate Browser/Device: Try placing the order using a different browser or device.

3. Contact Support: If the issue persists, please email a screenshot of your cart contents to [email protected] with the title "U.S. Shipping Error Upon Checkout" and we can send an invoice to your email