Why Is My Payment Method Being Declined?Updated 7 months ago

If you are experiencing a declined payment, please try the following suggestions:

1. Verify Billing Address: Ensure that the billing address entered matches the one on file with your credit card provider.

2. Check Credit Card Number: Confirm that the credit card number is entered correctly.

3. Enter CVV Correctly: Make sure the CVV code is entered accurately.

4. Verify Expiry Date: Check that the card’s expiry date is correct and that it has not expired.

5. Card Restrictions: Ensure there are no holds or restrictions on the card from the credit card provider.

6. Clear Cache/History: Try clearing your browser’s cache and history, or use a different device or browser to place the order.

If you continue to experience issues, we recommend verifying all card information is correct and checking for any restrictions on the card. If problems persist, consider using a different card or alternative payment methods, such as PayPal or Apple Pay.

Our customer support team can be contacted via email at [email protected].